Managed IT Services in Tampa Bay · Dental & Small Business IT
One accountable partner for everything your practice runs on.
Managed IT services, dental software support, HIPAA security, and help desk support for independent dental practices and small offices in Tampa, Brandon, and Riverview.
Managed IT services & help desk support.
We watch every computer and server in your office 24/7, keep security updates current, and fix problems before your team notices. When something does go wrong, your staff reaches a real technician who already knows your setup.
- 24/7 monitoring, with security updates scheduled after patient hours
- Help desk with a response within one business hour on critical issues
- On-site support across Hillsborough County when needed
Support for the systems your schedule depends on.
Your practice-management and imaging software is the heart of the day. We support the servers, databases, workstations, and network behind it, and work directly with your software vendors when an issue needs their side.
- Open Dental, Dentrix, Eaglesoft, DEXIS, and Carestream environments
- Server, database, and imaging workstation support
- Vendor coordination, so your team isn’t stuck in the middle
Running Open Dental? See our plain-English guide to Open Dental server requirements.
Layered security that protects patient data.
One breach can mean days of downtime, notifying every patient, and federal fines. We put layered safeguards in place and document them so you can show your work.
- Multi-factor authentication, endpoint protection, and firewalls (Sophos Partner)
- Encryption, access controls, and phishing training for staff
- Documented safeguards, and we sign Business Associate Agreements
HIPAA compliance remains your practice’s responsibility. We help you put the technical safeguards in place and keep them documented.
Not sure where your practice stands? Download our free Dental Office HIPAA IT Checklist.
Email and everyday apps that just work.
We set up, secure, and support Microsoft 365 and Google Workspace, and move your office from one platform to the other without losing mail or files.
- Outlook, Teams, Gmail, and Google Drive set up and supported
- Email security and deliverability (SPF, DKIM, and DMARC)
- Migrations between platforms, plus license reviews so you only pay for what you use
Hardware that arrives ready to work.
We source Dell, HP, Lenovo, and other major brands through TD SYNNEX and Ingram Micro, size them for your dental software and imaging, and install them already set up and secured.
- Workstations, laptops, servers, printers, and UPS battery backups
- Set up, secured, and enrolled in management before install
- Installed around patient hours, with replacement planning
Backups you know will restore.
A backup you’ve never tested is a guess. We build layered local and cloud backups, test restores on a schedule, and plan for ransomware and hurricane season.
- Local and offsite cloud backups for servers, workstations, and email
- Scheduled test restores, so we know your data comes back
- Ransomware recovery and hurricane-season planning
Fast, reliable internet and Wi-Fi.
Slow internet and dropped Wi-Fi stall check-ins and imaging alike. We find the cause and build networks that stay fast and secure.
- Fixes for slow internet, dropped Wi-Fi, and outages
- Business firewalls, secure VPN access, and UniFi Wi-Fi
- Backup internet, cabling, and buildouts through our low-voltage partners
Wondering if your router is enough? Read Does a dental office need a firewall for HIPAA?
Not a dental practice? We’ve got you covered too.
Medical, legal, accounting, and other small offices across Tampa Bay get the same managed IT services, security, and responsive help as our dental clients.
- Every service on this page, sized for small offices
- Compliance-minded setups for medical, legal, and financial firms
- Direct access to senior expertise, not a call center
Support that fits how your office runs.
Managed Support
Ongoing managed IT services: 24/7 monitoring, security updates, and help desk support for your whole office, on a monthly plan.
Upgrades & Buildouts
Server replacements, migrations, network upgrades, and new office buildouts, with a written quote before work begins.
On-Demand Help
Hourly support for smaller offices that need an expert to call when something breaks.
Every engagement starts with a free IT & HIPAA risk check and a clear, written plan. Request yours →
Common questions about our managed IT services.
Do you sign Business Associate Agreements (BAAs)?
Yes. HIPAA requires a BAA with any IT vendor that can access patient data. We sign yours before work begins, so your practice is covered from day one.
Which dental software do you support?
We support the servers, databases, workstations, and networks behind Open Dental, Dentrix, Eaglesoft, DEXIS, and Carestream, and we work directly with your software vendors when an issue needs their side.
Do you offer on-site support?
Most issues are resolved remotely, which is the fastest option for your team. When hands-on work is needed, we come on site across Tampa, Brandon, Riverview, and Hillsborough County.
How quickly do you respond?
Critical issues, like imaging or charting going down, get a response within one business hour. Routine requests are handled the same business day, and every request is tracked in our client portal.
How big is your team?
Our core support team is three technicians, led by founder Adam Anderson. Behind them are 24/7 automated monitoring and a vetted network of specialist partners for cabling, phones, and after-hours coverage. Because every environment we manage is standardized and documented, we can add capacity quickly as your practice grows, and you always have one accountable point of contact.
Can you take over from our current IT provider?
Yes. We coordinate the handoff with your current provider, collect documentation and access, and secure your environment, all scheduled around patient hours so your team isn’t caught in the middle.
What happens if we ever decide to leave?
Your data, passwords, and documentation always belong to you. If you ever move on, we hand everything over in an organized package and help with the transition. No lock-in.
Do you only work with dental offices?
No. Dental practices are our specialty, and we also support medical, legal, accounting, and other small offices across Tampa Bay.
How do we get started?
Request a free IT & HIPAA risk check. We review your network, computers, backups, and security, then give you written findings, priorities, and straightforward pricing, with no obligation.
The tools behind your practice, supported by one team.
Dental Practice Software
- Open Dental
- Dentrix
- Dentrix Ascend
- Eaglesoft
- Curve Dental
Dental Imaging
- DEXIS
- Carestream
- Schick
- Planmeca
- Vatech
- Dentsply Sirona
Phones & Patient Communication
- Weave
- RingCentral
- Mitel
Firewalls & Security
- Sophos Partner
- SonicWall
- Fortinet FortiGate
- Microsoft Defender
- Huntress
- SentinelOne
- Cisco Duo
Networking & Wi-Fi
- Ubiquiti UniFi
- Cisco Meraki
Backup & Recovery
- Datto
- Veeam
- Synology
- TrueNAS
Microsoft & Cloud
- Microsoft 365 Partner
- Entra ID & Intune
- Azure
- Google Workspace
- Windows Server
Servers & Virtualization
- VMware
- Microsoft Hyper-V
- Proxmox
Monitoring & Management
- NinjaOne
- ConnectWise
Computers & Hardware
- Dell
- HP
- Lenovo
Power & UPS
- APC
- CyberPower
- Vertiv
Cameras & Door Access
- Avycon
- Paxton
Find out where your practice stands.
A free IT & HIPAA risk check. No obligation, just a clear picture of your risks and what to fix first.